Industrial and Distribution companies working with Crescent are turning to cloud solutions like NetSuite to scale faster and keep their customers happy. This growth can be hindered, however, if you don’t have tight control of your inventory. Regardless of your ERP solution, it’s nearly impossible to have 100% inventory accuracy if you are using manual or paper-based processes.
Crescent recommends using mobile inventory management to extend NetSuite across your supply chain. If you want to see minimized manual data entry and the associated errors and time-lags a mobile solution can automate processes like managing fulfilments real-time transactions update NetSuite for an accurate picture of your operations.
RF-SMART is an industry-leading SuiteApp that provides some of the most advanced real-time inventory management tools. Hundreds of NetSuite customers have turned to RF-SMART to eliminate shipping errors and increase the speed of their operations.
“Inventory accuracy is a big win. We’ve been able to improve inventory accuracy from 85% to 98%. Bin management allows us to move product between bins to allow for replenishment. It’s an incredible time-savings. We’ve been able to improve our performance and reduce staff.”
“The ease of operation and the improvement to our customer service made RF-SMART a smart investment… More than that, RF-SMART is dedicated to our success. Our company will be able to grow in the future with RF-SMART, and I consider them my partner in running my business. ”
“RF-SMART is faster than our previous solution and updates NetSuite instantaneously once the transaction is complete. That’s the beauty of actually being Built in NetSuite. Their team is also very helpful and quick to respond when we need them.”
“Training new users now takes less than 2 hours. Our employees like RF-SMART – we’ve never seen a more user-friendly system. Even our service technician prefers RF-SMART – he’s scanning instead of manually entering in serial numbers and then printing barcode labels for the items he refurbishes.”
“It was very impressive how quickly we went live with RF-SMART. It is so much easier and faster to configure. Everything about it is geared towards working with us, and not us having to adapt to a system.”
“RF-SMART has eliminated one of the biggest issues we were experiencing, and that is what to do with the items we receive. With RF-SMART, our employees now know at the time of receipt whether the items go on the shelf or if they’re going to staging. They know what action to take because RF-SMART prompts them via the handheld device.”
“RF-SMART keeps us on track and on schedule for doing regular stock counts. This never happened in the past. Employees are able to toggle between cycle counts and regular activities without affecting the accuracy of the cycle count, or the efficiency in the warehouse.”
“As an eCommerce company, you have to get the package to the customer in the quickest time with the least amount of errors. That was our #1 problem before RF-SMART.”
“Now with RF-SMART, the overall shipping errors have decreased more than 50%. While volume is increasing by double digits, customer complaints have gone down by more than half. Warehouse staff are picking orders correctly, and more efficiently. In fact, they are now able to pick 30 orders in one pass, resulting in same day shipping.”