“Rethinking products and processes might be a positive that emerges for businesses from the harrowing pandemic. Companies are figuring out how to do things in a new and cheaper way, and some of those practices will stick. McGrath said the digitization of tasks should be given a boost.”
Among the questions company leaders are asking themselves: “With constrained resources, can we accomplish the same outcomes perhaps in a different way? Can we do things in a way that perhaps is more cost-effective, less resource intensive? Maybe there’s a completely new way to rethink and digitize what we’re doing.